Domestic Abuse - it's never your fault. You’re not alone.
If you’re experiencing domestic abuse please (if you can) contact the police if you’re in immediate danger (see section below) and contact a specialist support organisation. The information on this web page may be useful to anyone who needs help because of domestic abuse, particularly anyone who lives in Kent, Essex, Sussex or South London.
If you’re a Moat customer, or the person abusing you is a Moat customer, we also encourage you to contact us so that we can help.
If you need help because of domestic abuse, you can call the police on 999 in an emergency or 101 in a non-emergency. If you’re deaf, hard of hearing or speech-impaired, you can register your mobile phone with the emergency SMS service – you’ll then be able to send an SMS text message to 999 to get help.
If you’re unable to talk, you can still call 999 - listen to the operator and respond by coughing or tapping the keys on your phone. Calling 999 from a landline automatically gives the police information about your location. If calling from a mobile, you can press 55 when prompted and your call will be transferred to the police.
The Bright Sky website and free Bright Sky app are for anyone who’s experiencing domestic abuse or worried about someone else, but please only download the app if it’s safe for you to do so and you’re sure that your phone isn’t being monitored. They include lots of useful information and advice in a number of languages and a UK-wide directory of specialist domestic abuse support services with contact details.
National domestic abuse support services:
Local domestic abuse support services:
For more information about local support services please contact your local authority.