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We work with our contractor to clean and maintain internal communal areas, bin stores and bike stores.
We have contracts in place to cover communal cleaning. To find out more about these services please click here. If you live in an independent living/supported living scheme your communal services will be different - to find out more please click here.
You can log in to MyMoat to report check the scheduled dates for cleaning in your area, report service issues or raise queries. During bank holidays, the cleaning of your communal areas may not be completed on the scheduled day by the usual cleaning operative. View our scheduled dates for 2024 bank holiday cover here.
Where we do not own the land your home is built on, a managing agent may have been appointed to deliver cleaning services. The frequency and service may differ from the usual standard, so please call us on 0300 323 0011 for more information.