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Webchat is temporarily unavailable. Thank you for your patience as our team work hard to fix this. In the meantime, you can still contact us via email on customer@moat.co.uk or via myMoat.
You’ve told us you want a repairs service that is faster and more reliable. We’ve listened and we’re taking action.
We're committed to providing you with an efficient and reliable repairs service. We're making changes to improve your experience by varying our repairs contract until we introduce a new service in July 2025. During this time, we'll be reviewing all options for the new service and setting up longer-term repairs and maintenance arrangements.
